terms and conditions

Payment Policy

*Please remember it is your responsibility to book and pay for your camp site separately from this tent hire booking.

*A 10% non refundable deposit is required to establish your booking and a non refunable full payment is require 14 days prior to arrival.
*All bookings can be transferable due to extreme weather and personal issues that might arise if notified prior to 48hrs of event start.(Peak holiday times are excluded)
* Pitch Luxury Camping must be notified prior to 48hrs of the original arrival dates or full payment will be processed with no refund or transfer option.
*Payments can be made via Palpal , direct deposit and credit cards.(2,8% surcharge)
*We also reserve the right to deduct monies from a credit card bond service for excessive cleaning or repair work due to negligence or damage made by hirer.

Cancellation Policy

Refund & Returns Policy
*The 10% deposit is non-refundable.
*All bookings except in peak holiday times can be transferable due to extreme weather and personal issues that might arise if contact has been made 48 prior to event start time.
* Pitch Luxury camping must be notified prior to 48hrs of the original arrival dates or full payment will be processed with no refund.
*Please remember it is your responsibility to book and pay for your camp site separately from this tent hire booking.