terms and conditions

Payment Policy

*Please remember it is your responsibility to book and pay for your camp site separately from this tent hire booking.

*A 10% non refundable deposit is required to establish your booking and a non refunable full payment is require 14 days prior to arrival.
*All bookings are transferable due to extreme weather and personal issues that might arise if notified prior to 48hrs of event start.(Peak holiday times are excluded)
* Pitch Luxury Camping must be notified prior to 48hrs of the original arrival dates or full payment will be processed with no refund or transfer option.
*Payments can be made via Palpal , direct deposit and credit cards.(2,8% surcharge)
*We also reserve the right to deduct monies from a credit card bond service for excessive cleaning or repair work due to negligence or damage made by hirer.

Cancellation Policy

Refund & Returns Policy
*The 10% deposit is non-refundable.
*All bookings except in peak holiday times are transferable due to extreme weather and personal issues that might arise if contact has been made 48 prior to event start time.
* Pitch Luxury camping must be notified prior to 48hrs of the original arrival dates or full payment will be processed with no refund.
*Please remember it is your responsibility to book and pay for your camp site separately from this tent hire booking.